To not be on iSecretshop is to ignore the most powerful and direct one-to-one communication ever possible in a restaurant." There are 39+ million iPhones equipped to literally tell you what you need to bring them back and empower them on your experience. That image is instantly uploaded to the iSecretShop client's portal.Īccording to one industry insider, he positions iSecretShop the following way: "They've taken a disruptive technology (Smartphones) married it to a disruptive model (the iSecretShop Program) and have disrupted the entire, outdated Mystery Shopping industry."ĭuke Moscrip, proprietor of the Seattle-based Duke's Chowder House restaurant chain, was one of the very first concepts to move all Mystery Shopping efforts to iSecretShop.
With iSecretshop that same question - "Please tell us the about the presentation of your meal." - is answered with a picture, at the time the meal is served, by the camera in the Smartphone. For example, let's say you're a restaurant and one of your Mystery Shopping questions is, "Please tell us the about the presentation of your meal." With the old model, a shopper would sit down, enjoy the meal, go home, and hours or days later begin filling out the form of the Mystery Shop using only their memory of the event to capture their feelings and opinions that single question and then writing their response. Pre-sales of the service for retailers and restaurants have been brisk as iSecretShop's value to business is obvious and alluring. "iSecretShop is menu-driven with each business's specific questions and requirements installed, it leverages the technologies already available in Smartphones to eliminate all subjectivity and concerns for the business - and the results of the shop are instantly emailed to the business and stored and displayed online to show trending, specific shop details and more." “In reality, they have little control over their shops and shoppers." said Andrew Walker, Co-Founder of Apptivate, the developer of iSecretShop. that's why nearly every competitor of iSecretShop lists 'Beware of SCAMS' on their websites. "The old 'Mystery Shopping' model is fraught with problems. iSecretShop has been called a 'Game Changer' by industry insiders as restaurants and retail businesses across the nation embrace the mobile application that removes subjectivity and fraud from ‘Mystery Shops,’ replacing them with Smartphone technologies that have businesses everywhere clamoring to take part. Our In-App Purchase flow screens give you complete control to engage and retain subscribers and boost sales, enhance your brand and improve your customer experience.For the first time, American business can both financially and psychologically benefit from the marriage of two previously unrelated entities - the Smartphone & Secret Shopping. HighlightsĦ:07 What is Purchasely and why was it createdĨ:12 Why in-app purchases are a pain in the appsġ0:42 The movement from advertising to subscriptionsġ5:44 Who is shifting to subscriptions and whyġ9:42 Is there a consumer threshold for subscriptions vs ads Its international team of specialists heps app businesses achieve their most fundamental goals: grow, boost revenue, and encourage user loyalty. Since 2014, Remerge have contributed to the growth of hundreds of apps across all major verticals, including gaming, delivery, e-commerce, and travel. You may listen to the stories behind their apps’ growth, their achievements, and the obstacles they encountered along the way.Įnjoy this discussion between Jeff (based in Paris) and Thomas Yannopoulos, Director of Sales of Remerge (based in Boston). In Apptivate episode #88, Jeff chimes in on why we are seeing a trend in app companies moving from advertising models to subscriptions.Īpptivate is a podcast released by Remerge since 2018. Is your app ready to make the switch to a subscription model?
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